Cancellation Policy – DKTSHOP
DUE TO THE COVID-19 SITUATION. DELIVERY DATE MAYBE LONGER THAN ESTIMATED. SORRY CUSTOMERS.
DUE TO THE COVID-19 SITUATION. DELIVERY DATE MAYBE LONGER THAN ESTIMATED. SORRY CUSTOMERS.

Cancellation Policy

You have the right to cancel your orders within 24h without stating a reason.

The cancellation period is 24h from the time order confirmed. You can't cancel your order when your package already fulfilled.

In order to exercise your right of cancellation, you will have to notify us of your decision to cancel the contract by way of a clear declaration in written form (e.g. a registered letter or email) to:

Phone: +1(206) 360 4245

Email: support@dktshop.com

A timely dispatch of your cancellation notification within the cancellation period shall suffice to meet the cancellation deadline.

Cancellation consequences
Once you have cancelled this contract, we are obligated to refund all payments received from you, including delivery costs (with the exception of additional costs as a result of you selecting a delivery option other than the lower cost standard delivery option offered by us) without delay and latest within 5-10 days of the day on which we receive your notification regarding the contract cancellation. Unless otherwise agreed, we shall refund your payment using the same payment option you have used for the original transaction; you will not be charged with any fees for this refund.